In short: Send reports to us on WhatsApp or our official email only. We will never ask for your password, card number or a payment to a personal account.
Our Commitment to Your Security
When you share medical reports, personal details, or contact information with Forerunners Healthcare, you are trusting us with sensitive information. We take that responsibility seriously. This page explains the practical steps we take to keep your information safe.
How We Protect Your Data
We use the following measures to protect the information you share with us:
- Medical reports and documents are handled by email with standard encryption in transit
- Access to patient case files is restricted to the team member directly coordinating your case
- We do not store your reports on public servers or unsecured shared drives
- WhatsApp communication is end-to-end encrypted by default
- Our team does not discuss your case details with anyone outside your coordination team
How to Share Your Reports Securely
We recommend these channels when sending medical documents to us:
- Email: enquiry@forerunnershealthcare.com — attach your reports as PDF or JPEG files
- WhatsApp: +91-9371136499 — send documents directly through our verified WhatsApp number
If you are concerned about digital sharing for any reason, contact us first and we can arrange an alternative way to receive your information.
Who Has Access to Your Information
Your personal and medical information is accessed only by:
- The Forerunners Healthcare case coordinator assigned to your enquiry
- The hospital or specialist doctor you agree to approach for an opinion — and only the specific reports you consent to share
- Visa or accommodation partners, but only the minimum information they require (name, travel dates, treatment type)
We do not share your reports broadly. We do not share them with hospitals you did not agree to approach. We do not use your information for any purpose other than your treatment coordination.
Third-Party Websites and Links
Our website may link to hospital websites, government portals, or travel resources. These external sites have their own privacy and security practices. We are not responsible for how they handle information you share with them directly. Review their policies before submitting personal data to any external site.
If You Have a Security Concern
If you believe your information has been accessed without your knowledge, or if you receive a suspicious message claiming to be from Forerunners Healthcare, please contact us immediately:
- Email: enquiry@forerunnershealthcare.com
- Phone / WhatsApp: +91-9371136499
We will investigate and respond promptly to any security concerns raised by patients.






































